Skins.Deals - Premium Dota 2 Trading Platform

1. Who we are

Skins.Deals (skins.deals) is operated by MOXIE SKINS LTD, Company number 16553071, Academy House, 11 Dunraven Place, Bridgend CF31 1JF, United Kingdom ("we", "our", "us"). We are the controller of the personal data described in this Privacy Policy. Contact: support@skins.deals.

2. Information we collect

This is everything the site collects, when, and why:

What: Steam ID, Steam display name and avatar
When we collect it: Steam sign‑in
Why: Creating your account and signing you in

What: Steam trade URL
When we collect it: Confirm‑details pop‑up and Settings (required to deliver)
Why: Sending your items to your Steam account

What: Email address, and the one‑time code that confirms it
When we collect it: Checkout in the cart (required there), or earlier in the confirm‑details pop‑up (optional)
Why: Contacting you about your orders

What: Card number, expiry, CVV and cardholder name
When we collect it: Card payment form (top‑up or checkout)
Why: Authorising the payment. Passed through our server to the payment processor and not stored; we keep the last 4 digits and a transaction reference

What: Billing address (street, city, state, postcode, country), and saved addresses you label
When we collect it: Card payment form
Why: Card checks, refusing cards from sanctioned countries, filling the form next time

What: IP address, browser user agent and the country the IP resolves to
When we collect it: Automatic, at sign‑up and at payment
Why: Refusing sign-ups from sanctioned countries; fraud prevention (sent to the payment processor with a payment)

What: Wallet balance, top‑ups, orders and refunds
When we collect it: Using the site
Why: Running your wallet, delivering orders, refunds and accounting

What: Name, email address, subject and message
When we collect it: Contact form
Why: Answering your message

What: Identity details and documents we ask for, such as your full name, date of birth, a photo ID and proof of address
When we collect it: Only if we ask you to verify your identity before completing a high‑value transaction (see our AML Policy)
Why: Meeting our anti-money-laundering duties

What: Saved items (favourites)
When we collect it: Items you save
Why: Showing your saved items

What: Pages viewed and features used
When we collect it: Only if you accept Analytics cookies
Why: Improving the site

What	When we collect it	Why
Steam ID, Steam display name and avatar	Steam sign‑in	Creating your account and signing you in
Steam trade URL	Confirm‑details pop‑up and Settings (required to deliver)	Sending your items to your Steam account
Email address, and the one‑time code that confirms it	Checkout in the cart (required there), or earlier in the confirm‑details pop‑up (optional)	Contacting you about your orders
Card number, expiry, CVV and cardholder name	Card payment form (top‑up or checkout)	Authorising the payment. Passed through our server to the payment processor and not stored; we keep the last 4 digits and a transaction reference
Billing address (street, city, state, postcode, country), and saved addresses you label	Card payment form	Card checks, refusing cards from sanctioned countries, filling the form next time
IP address, browser user agent and the country the IP resolves to	Automatic, at sign‑up and at payment	Refusing sign-ups from sanctioned countries; fraud prevention (sent to the payment processor with a payment)
Wallet balance, top‑ups, orders and refunds	Using the site	Running your wallet, delivering orders, refunds and accounting
Name, email address, subject and message	Contact form	Answering your message
Identity details and documents we ask for, such as your full name, date of birth, a photo ID and proof of address	Only if we ask you to verify your identity before completing a high‑value transaction (see our AML Policy)	Meeting our anti-money-laundering duties
Saved items (favourites)	Items you save	Showing your saved items
Pages viewed and features used	Only if you accept Analytics cookies	Improving the site

We do not see your Steam password: sign-in happens on Steam.

3. How we use your information

Creating your account and signing you in
Taking payments, running your wallet and delivering your orders
Sending order, delivery and verification emails, if you gave us an email address
Answering your messages
Detecting and preventing fraud, and meeting our legal and anti-money-laundering obligations
Improving the site, from analytics data only if you accept Analytics cookies

We do not send marketing emails.

4. Legal basis for processing (UK GDPR)

Contract: to provide the service and process your orders and payments
Legal obligation: to meet accounting, sanctions and anti-money-laundering requirements
Legitimate interests: to prevent fraud and keep the site secure
Consent: for Analytics cookies, which you can withdraw at any time under "Manage Cookies"

5. Who we share it with

Valve / Steam, to sign you in and to deliver trades
Independent Steam item trading platforms we buy your item from, which receive your Steam trade URL so the seller can send the item
Our payment processor, for card payments and fraud checks
Our hosting and database providers, which run the site
Our email delivery provider, for order and verification emails
An IP-location service, which receives your IP address to tell us its country
Our product analytics provider, only if you accept Analytics cookies
Authorities, when the law requires it

We do not sell, rent or trade your personal information.

6. Data security

HTTPS (TLS) encryption for data in transit
Access controls and authentication
Card details are passed to the payment processor to authorise the payment and are not stored; we keep the last 4 digits and a transaction reference

7. How long we keep it

Account data: while your account is open; deleted on request or when the account is closed, except what we must keep below
Transaction records: 7 years after the transaction (accounting and anti-money-laundering records)
Support messages: 2 years after the conversation ends
Identity verification data: 7 years after the transaction it was requested for (anti-money-laundering records)

8. Your rights

Under the UK GDPR (and the EU GDPR where it applies to you), you have the right to:

Access: request a copy of your personal data
Rectification: have inaccurate data corrected
Erasure: have your data deleted, except what the law requires us to keep
Restriction: limit how we process your data
Portability: receive your data in a portable format
Object: object to processing based on legitimate interests
Withdraw consent: switch Analytics off at any time

To exercise these rights, email support@skins.deals. We reply within 30 days. More detail is in our GDPR Policy.

9. Cookies

We use Necessary cookies to keep you signed in and the site working, and Analytics cookies only if you accept them. The full list is in our Cookie Policy.

10. International transfers

Some of the recipients above process data outside the UK/EEA, including in the United States. Where they do, we rely on UK adequacy regulations or standard contractual clauses.

11. Children

Our services are not intended for anyone under 18. We do not knowingly collect personal information from children. If we learn that we have, we delete it.

12. Third-party links

The site links to Steam and other websites. We are not responsible for their privacy practices; please read their privacy policies.

13. Changes to this policy

We may update this document. The "Last updated" date at the top shows the current version. We announce a material change on this site, and by email if you gave us an address, at least 30 days before it takes effect. Orders and top-ups made before a change keep the terms that applied when you made them.

14. Privacy contact

MOXIE SKINS LTD

Company number: 16553071

Registered address: Academy House, 11 Dunraven Place, Bridgend CF31 1JF, United Kingdom

Email: support@skins.deals

15. Supervisory authority

If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, ico.org.uk, or, if you live in the EU, to the data protection authority in your country.

PRIVACY POLICY